We have been advised to use an accident management company rather than inform our insurers of an accident?

My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not to inform our insurer. Surely this is not correct...

How can we prove an HGV damaged our son's car?

At the end of our estate they have been building two new houses with lots of lorries. One of the lorries must have caught my sons car - its his first and first year of no claims . A 15 year old Peugeot...

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

Why do you advise use of claims management companies?

I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...