Motor Insurance Bureau cold calling - is this a new telephone scam?

I received a phone call this morning from a mobile number claiming to be from the Motor Insurance Bureau. They knew my name and asked if I or any members of my family had been involved in an accident in...

Are dash cams a wise investment as extra insurance?

My son has recently passed his test and I am about to add him to my car insurance. We will switch to a black box company to get a better price. I also think it would be a good idea to add a dash cam (front...

My insurer received a bogus claim against me - what should I do?

My insurer has received an injury claim from an alleged passenger in a vehicle that is claiming my vehicle collided with them in a supermarket car park over a year ago. I informed my insurer that I have...

Someone is taking me to court over a false claim that I hit their car - what do I do?

I’ve been accused of hitting another car, which is completely false. I thought it was an insurance scam but they got very threatening. I got pressured to admit liability, but I wouldn’t as I haven’t done...

If I claim for an accident on one vehicle, do I have declare this to the insurers of my other cars?

I have been driving for over 50 years with no insurance claims. Last year, I was allegedly involved in a minor incident in my motorhome and my insurance company paid out on what I believe was a scam. My...

I'm going to lose my NCD because a man falsely claims I scratched his car - is there anything I can do?

After parking in a shop's car park, in the only slot available, I saw someone on his phone. I ignored him until he came up to me aggressively and accused me of bumping into his car. I told him I had not...

I'm retired, but I do unpaid charity work - do insurers count this as business use?

Now that I am 68 years old and fully retired from paid employment, I undertake regular voluntary unpaid work for several Registered Charities. This involves driving to/from their premises and to/from their...

An insurer is showing the wrong vehicle against my registration plate - is this a scam?

I have recently been searching to insure my car. LV showed the wrong vehicle against my registration number and also the wrong year that it was first registered. I've checked via the DVLA site, which shows...

Have I been involved in a credit hire scam?

I had a car accident in early June this year. I was led down the path of an accident management company and car hire. The management company have asked me to sign a Form of Authority so their solicitor...

I was involved in a crash-for-cash multi-car collision - how will liability be determined?

I was driving a hired van down a narrow road in the countryside, third in a line of four vehicles, at approximately 50mph. Suddenly, the first car in the line braked heavily, causing an accordion effect...