Can I claim compensation for a cam belt failure?

My Ford Fiesta 1.0-litre EcoBoost, registered/made in early 2016 with 67,000 miles, has just had a cam belt failure which has destroyed the engine. The guidance from Ford is to change the cam belt at...

The subframe of my car is cracking from corrosion. Does the manufacturer have any responsibility?

I've owned a 2005 Mercedes-Benz SLK from 2006. It's done 100k miles and is generally reliable. However, it needed the brake pipes replaced due to corrosion and, while doing this, the garage discovered...

The turbo on my 2016 BMW X1 has failed. Should we seek compensation?

The turbo on my 2016 BMW X1 has failed. For this to happen on a four-year-old car with 40,000 miles seems unreasonable. The car has only been driven by my wife and daughter. Is there any recourse to BMW?...

My van has suffered to faulty injectors. Can I expect compensation from the manufacturer?

An injector in my 2014 Volkswagen Caddy (18,000 miles) has been replaced. There's now another one showing faulty. Is there any recall or compensation from Volkswagen?

A car I bought turned out to be an import - what can I do?

I was never informed that a 7-month-old Discovery I bought was an import and now two years later this has affected the price. The vehicle was purchased from Land Rover main dealer. What can I do?

I was sold a car that was previously damaged - am I owed compensation?

I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just over six months, paint has started to come off the...

Our approved used Skoda has suffered multiple faults since purchase - do we have to accept it back when it's repaired?

I purchased a Skoda Yeti from an authorised Skoda dealership 12 weeks ago with a full Skoda service history. However, it has been off the road, in their garage for 17 days with broken suspension springs,...

My daughter's previous insurer didn't notify her of a CCJ against her - should they indemnify her?

My daughter was involved in a minor supermarket car park incident three years ago. She denied responsibility at the time, which her insurers (Direct Line) seemed to accept, and the incident remained on...

Water is leaking through a windscreen replacement - is the dealer liable for selling me a faulty car?

I have a 2012 Vauxhall Insignia. I noticed dampness in the drivers footwell so I took it to a Vauxhall dealership under warranty. After a long investigation, they came to the conclusion that it was an...

My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...