Why are insurance companies now asking brokers not to contact third party accident management companies?

You may be interested to know that some insurers have started asking brokers to sign new terms of business agreements agreeing not to contact any claims management company or solicitor first (even if the...

These are the parties who are to blame for pushing up motor insurance premiums.

There are many parties to blame for motor insurance premium increases. In no particular order: A) Insurers, vehicle repairers, police, franchised dealers and breakdown companies who sell details of non...

Are there any hidden snags to Mazda's own accident management service?

Mazda is making a leaflet available in their dealers claiming that they will handle all aspects of insurance claims for Mazda owners if they are contacted before the insurance company. This seems an excellent...

Why do hire companies like Helphire push drivers to take expensive hire cars after accidents?

Your letter from ES reminded me of my own experience with Helphire. My car, a C Class Merc, the cooking version, was scraped on the nearside by a bus as it pushed into a slow moving queue when the bus...

Why is my insurance company insisting that I take an expensive hire car after an accident?

My 2009 Yaris was damaged in a doctor’s car park yesterday. The event was witnessed and the elderly disabled driver waited until I came out and gave me his insurance details, however I contacted my insurance...

Is an accident management company behind this strange whiplash claim after I touched another car?

I write to draw your and others attention to fraudulent whiplash claims. On 14 April, in a queue of walking pace traffic, I had a sneezing fit and touched the car in front of me. No damage was sustained...

Is my story of the write-off of my damaged Mondeo indicative of today's insurance repair and accident management industry?

I was recently hit on the rear nearside wheel of my Ford Mondeo. I notified my insurer, Lloyds TSB, who instructed me to contact Green Flag. The tow truck duly arrived after I had asked for the vehicle...

Is the RAC preparing to launch its own accident management service?

I think your readers should be made aware of a survey currently being circulated by the RAC via email. As with most online surveys, the questions are very carefully worded. The survey starts off by asking...

Why is this accident management company harassing us after a minor accident?

On 19 February I was sitting in the passenger seat of my parked car (husband had gone into a shop). A large DHL lorry drove past indicating he was turning right. As he turned, the back end of the lorry...

I'm worried that my 1994 Toyota Estima may be written off after an accident - how can I avoid this?

At the entrance to a roundabout, I hit a W-reg car which had stopped and then was heavily hit from behind by another 08-reg car. My insurance company has told me it will give me a car to drive whilst mine...