I want to use a repairer that isn't insurer approved - can I do this without paying extra?

I recently damaged the front bumper on my brand new car and it needs replacing. Aviva want me to use their recommend repair centre, but they have bad reviews for their work quality. I want to use an alternative...

My car was recently damaged and the other driver's insurer have offered to repair it - should I take them up on the offer?

I wonder if you could advise on an insurance claim situation. Our Audi Q3 was damaged in a car park, whilst I was in the shop. When I returned to my car a gentleman approached and apologise that he had...

My daughter's parked car was hit by a taxi driver- if we claim from his insurer, will her premiums increase?

My daughters Volkswagen Up was parked outside our house when a taxi hit the rear bumper on Christmas Eve. He tried to drive off but the occupants stopped him and I have his details. I contacted the taxi...

An accident left my car damaged but the other driver won't return my calls - now what?

I had a crash over Christmas, luckily I wasn't at fault. He hit me from behind at a roundabout, causing minor damage to my bumper. We exchanged details and agreed not to claim via insurance, but that he'll...

My Ford Fiesta just had an engine replacement - should I cut my losses and trade it in?

My 2014 Ford Fiesta 1.0 Ecoboost has been in the garage since 27 July 2018 and they have now decided that it needs a new engine. This will be done as a warranty repair as it was in for its third year warranty...

I have a car on PCP that has minor damage - will I be charged for repairs upon returning it after three years?

I have an Hyundai ix35 on three year PCP. It was one year old when I got it. It has some kerb scratches on the alloy wheels and minor scratches on the body, will the garage try to charge me to rectify...

Are classic cars legally covered by the same warranty as modern cars?

Are classic cars legally covered by the same warranty as modern cars?

I bought a car from a dealer that didn't disclose it was in an accident - what should I do?

I bought a used car last November from a MINI main dealer. The car was only five months old and had covered 5000 miles. A few months ago, I noticed the paint on the rear didn't look quite right and asked...

I was injured in a recent accident - how do I find a specialist to help me pursue my claim?

How can I find a reputable approved specialist to help me claim against someone who damaged my car and caused a personal injury? My insurance company have been very passive even though the other driver's...

I purchased a car with some minor faults - what are my rights?

I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed a few things - one alloy was particularly badly...