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Most recently answered legal and consumer advice questions
A few weeks ago the spark plug failed on my 2010 Ford Fiesta, damaging the engine in the process. As a result I've been told it will cost £3300 to repair the vehicle. It would appear that the third and...
We are buying a six year old Ford Mondeo with 44,000 miles on the clock. We would like to get an extended warranty, but are confused as some warranties exclude wear and tear. Can you recommend a warranty...
My local SEAT wants me to pay £960 to remove the engine and diagnose why the timing chain jumps, before they will discuss any compensation for the damage incurred. The dealer has already charged me £120...
Our classic Mini has been restored at a cost of £8500 in parts and labour. However, since getting the car back, we've discovered that it doesn't run. It also has a huge list of faults, We feel genuinely...
Last week I agreed to buy a used Skoda Yeti. I paid a £1000 deposit and signed a form which seems to make the deposit non-refundable. I've now decided that I don't want a Skoda Yeti, but they won't return...
Is it legal to avoid exorbitant parking penalties by removing or covering your number plate?
I have booked in my 2007 BMW 1 Series at a dealer for replacement of tensioner and timing chains. I have now been informed that the crank has worn out and needs replacement as well. BMW is asking around...
Is it correct for a main dealer to add VAT to a pre-registered ex-demonstrator when sold from the forecourt?
I am thinking of buying a used Ford Mondeo. I've found a nice car that looks great, but the dealer says the log book is with the DVLA because the owner had moved house just before he traded the car in....
I bought a five year old Land Rover Defender from an approved dealer, with 38,000 miles on the clock. The car was sold with a two year warranty. Over the past two months the car has failed three times....