Golf R haldex failure - what are my rights? | Ask Honest John

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Golf R haldex failure - what are my rights?

My 2012 Volkswagen Golf R recently had its major service and Haldex oil replaced. However, within weeks of the work, the Haldex failed along with the rear differential.

The car is just out of warranty and the dealer is offering to pay half of the £5500 repair bill. Could this fault be related to the service? Shouldn't Volkswagen pay the full amount of the repair?

Asked on 20 April 2015 by vzg94w

Answered by Honest John

It's a routine service. But it might not have been done properly. Either over filled, under filled or filled with the wrong fluid. You can confirm this with an inspection by www.ssandg.co.uk/ or by www.scotiavehicleinspection.com/

If this proves to be the case, you can sue the dealer who carried out the oil change for the full cost of the repair: www.honestjohn.co.uk/faq/consumer-rights/

Tags: legal and consumer advice technical issues 4x4s

Similar questions

How much should I expect Land Rover to contribute to my engine repair?

I have owned and loved a Land Rover Discovery 4 for the last 6 years and the mileage is 59,500. Two weeks ago catastrophic engine failure occurred. This was due to movement of crankshaft bearing shells,...

Diff failure after 4 years - should I sue?

I have owned a 2010 Nissan X-Trail 2.0 diesel from new. I purchased it from a Nissan dealership in Derby and serviced in accordance with the service schedule by a Nissan dealership in Kent. Two weeks ago...

Land Rover Defender undersealing - wax or oil?

Is it worth getting a Land Rover Defender that's undersealed? If it is, would you recommend having the underbody coated in wax or oil?

Related models