My insurer have handed my claim to an accident management company - should I be wary?

My insurance company, Hastings Direct, have referred me through to Auxillis for repair work and hire car following an accident. The other driver went into the back of me, but he is disputing liability...

Someone drove into me but is now claiming it's my fault and that they have a witness - what shall I do?

I had an accident where I was waiting at a give way line and a car turned into the street, misjudged the space and drove into me, damaging both cars. Our cars ended up parallel to each other and I could...

My insurer raised my premium by 130 per cent - can they do this if I never made a claim?

Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...

Can you change insurance providers while a claim is ongoing?

A friend was involved in an accident involving a motorcyclist. When driving slowly in the outside lane, a motorcyclist filtering on the nearside of the car hit the side of his car fell off into the road....

A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step?

My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...

Can a speed camera be installed just because drivers speed a lot in the area?

Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents and a public consultation? And does it make it...

Can I cancel a credit hire car agreement after an accident?

I'm wondering if there is any way I could get out of credit hire agreement. I did not accept the hire car and the third party insurer wrote my vehicle off, so at the moment the costs are for engineers'...

I was at the front of a three car pileup, but there was no damage to my car - should I tell my insurer?

I was in stationary traffic when a car drove into the stationary van behind me. There was a lot damage between the car and the van. Although the front of the van tapped my car lightly, there was no damage...

We hit the back of a car due to ice - will our insurer take that into consideration?

We were at a T-junction waiting for the lights to change behind a Ford transit flatbed. When the lights turned green the Transit pulled onto the junction intending to turn right, so we pulled forward intending...

A minor accident became a £20,000 claim after the other driver lied about fake passengers' injuries - what now?

My friend had a very minor car accident. No damage was done to either car and no one was hurt in any way. Both drivers say it was the others' fault. There were no witnesses. The other driver was the only...