What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim?

On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party is claiming to have been out of the country at the time and is therefore disputing liability. Do I simply complete our insurer's (Churchill) forms and let the insurers slug it out among themselves or do I need to involve a loss adjuster or claims handler?

Asked on 5 September 2017 by

Answered by Honest John
There's no way the other party can dispute liability if their vehicle caused damage to yours. The important thing is that they're insured, as it's under that contract of insurance that you're covered under the Road Traffic Act. Ask your insurer to contact the at fault party's insurer, advising that they require to inspect the other party's vehicle to carry out a causation report. They can then establish whether that vehicle has been involved in a collision with your vehicle. It is possible another vehicle has been on fake plates and hit your vehicle, and the other person is telling the truth, but should they have damage to their vehicle this will quickly unfold. You can then leave it with your insurers. Alternatively, issue proceedings directly against the driver of the other vehicle and put them in a position where they will be in contempt of court for lying under oath. This is a much more severe situation to be in than they may have envisaged.
Similar questions
I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...
My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....
About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say that I reversed into a bus and fled the scene.They...
Related models
Stylish estate. Goes and handles just like an Alfa should. Strong performing JTDM diesels, Available with four-wheel drive.
Thrilling five-cylinder turbo performance, effectively a more refined quattro 20V, available at reasonable prices
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer