Are vehicle repairs still allowed in Tier 5 lockdown?

Will bodywork shops remain open under Tier 5 rules? My car is due to go for repair but I don't want it to be taken away just to sit in a yard for weeks untouched.

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

Accident history of our new car wasn't disclosed. What are our rights?

My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It...

Can I insist my insurer uses a main dealer to repair my car after a hit and run?

What are my rights when having my car repaired after a hit and run? I have specified it should be repaired at the main dealers thinking they would do a better repair than using my insurer's network of...

I unknowingly bought a damaged used car from a dealer. What are my rights?

I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...

A garage broke my car to the tune of £800, but say they aren't liable. Is that true?

My local garage snapped my crank bolt today whilst attempting to replace the cambelt and waterpump. They said it was fitted too tightly, probably from day of assembly. To fix things they have quoted around...

Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund?

Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of the car. On closer inspection I also found a strip...

My car is off the road awaiting a part from China but the replacement car is not suitable - what can i do?

My car is a 15-month-old Kia Stonic under warranty. It has gone to a Kia approved garage to repair bumper damage caused by hitting a deer. The garage has had the car for a month now and no work has been...

My stolen and recovered car was repaired but has faults - what do I do?

My car was stolen and recovered then sent to a repair centre which had it for two months. Two days after I received it back, most of the safety electronics shut down. It went back to them for another three...

Is it normal for insurance companies to ask you to arrange your own repairs?

Is it normal for insurance companies to ask you to arrange your own repairs when the at fault drivers insurance has accepted liability and have agreed to pay for the repair?