What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Accident history of our new car wasn't disclosed. What are our rights?

My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It looked like a very bad repair job by on the rear bumper, which doesn't sit right. The dealer said once its garages open again, they'll get it in the workshop to have a look. However, a friend of ours who works in a small garage pointed out that the car - at some point - has had a rear shunt as the wheel arch and paintwork below the boot opening is all split like a hairline fracture due to the impact it had. It's a2019 model, so wasn't cheap when we bought it. Are we within our rights to demand a new bumper is put on and painted instead of a repair job?

Asked on 10 June 2020 by jason h

Answered by Dan Powell
The salesperson should have disclosed the vehicle's accident history at the time of sale. If they didn't, you'll be entitled to a full refund. However, if you are happy with the model of car, I would work with the dealer and ask for a replacement 19-plate MINI. For your legal rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons...s
Similar questions
When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none. The car is three years old with 9750 miles and...
I bought a 2012 BMW X3 diesel advertised as ULEZ-compliant. I discussed the necessity for Euro6 with the salesman in the initial telephone conversation and was assured that the car is Euro6 so is ULEZ...
I recently bought a Volvo V40 from a garage. It was advertised as having one former keeper, yet so far I have found three - the first being a leasing company. It also came with seven service stamps and...
Related models
Huge fun to drive regardless of the engine or trim, space for four adults in the cabin, superb quality and a strong image.