I had a courtesy car after an accident - why is the insurer now refusing to cover the hire car costs?

I had an accident in May and was advised by my local garage to contact an accident management company. They replaced my damaged Audi A6 with a BMW 5 Series courtesy car. I signed documents, but failed...

Does accident damage have to be repaired through an insurance claim to maintain a car's warranty?

My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...

A car reversed into our car at a junction - will it be 50/50 liability?

My 19 year old son was coming to a junction off our estate and the car in front of him turned left. My son then pulled up to the junction and the car in front, then on the main road, reversed into him...

A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim?

On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party...

Insurance company wants to write my daughter's car off - can we refuse?

My daughter's car was hit by another car while parked in the street outside my house. The other driver was apologetic and admitted it was his fault so we exchanged details as my daughter was not in. The...

Can I refuse to let my insurer write off my car?

Someone drove into the back of my car and admitted liability. Can I refuse to let my insurer write off my car?

My car hit a wall but the insurer has not repaired it - where do I stand?

In March my parked car somehow ended up rolling itself into a brick wall, cracking the base of it. I reported it to my insurer, but made no claim to fix my car as it only had a minor scratch on the rear...

My insurer just paid out a claim from a minor incident two years ago - can I argue that they should have fought it?

About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say that I reversed into a bus and fled the scene.They...

I suspect a driver that hit me doesn't have insurance - how can I check?

A car hit me and the driver is adamant he wants to pay for damages rather than go through insurance. I suspect he doesn't have any, how can I check?