I hit a car, then another vehicle hit my car afterwards - why am I being charged two excess fees?

I had a collision in the snow on 28 February, which was my fault. While exchanging details with the other party, an out of control tractor drove into the other party’s vehicle, knocking it into mine and...

I want to buy a damaged car to repair - could it appear as a write off after I buy it?

I'm interested in buying an accident-damaged car to repair. The car hasn't been written off, but the guys selling it (and others cars) buy their cars direct from a particular insurance company. Apparently,...

If you insure a car using an incorrect reg number - is the insurance invalid?

My wife has just bought a new car. In advance of collection, a reg number was supplied by the garage, and she arranged insurance based on that. She went to the garage to collect the car and then drove...

I have triplet boys turning 17 soon - what's the best way to insure them?

I have triplet boys turning 17 in July. What is the best way to get car insurance for them before their driving test and soon after?

My insurer paid out a false claim, leaving me with higher premiums - what can I do?

While sorting out insurance for my new car, I've been informed by my new insurer that there's a claim on my insurance for an incident that was reported on the 17 March 2017. There was an incident in a...

A fraudulent claim is being made against me for damage that I couldn't possibly have caused - what do I do?

Nine months ago, I was sitting in standstill traffic looking out of my driver's side window when I felt a bump. My car had made contact with the car in front of me. I feel like I would have noticed if...

A delivery moped hit my son's car - should the company that employ the rider pay for the damage?

My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...

My low value car was damaged and I need to claim for repairs, but how do I stop it being written off?

My 2007 Skoda Superb, which I use drive as a taxi, was hit by a car. It's damaged near the back door and rear panel near the sill. The sill is badly dented, but the door closes and locks. It probably needs...

My 10-year-old car was written off - should I buy it back from the insurer?

My 2007 Ford Mondeo was hit by contractors for British Gas while it was parked outside my house. Their excavation vehicle has dented the driver's door and badly scratched the rear passenger door. I've...

I have the reg of a vehicle that damaged my car - what can I do if the police won't help?

In December, while my car was parked on the street, someone hit the front bumper and the paint came off. I reported this matter to the police and two witnesses told me they saw the accident. They gave...