Dealer good will - how far should it go?

My sister in law recently bought a 54 reg Mercedes CLK 270CDi auto with 130k on it. Over Christmas she came to stay with us for a few days which involved a motorway trip of some 250 miles. On her arrival...

Any redress against Mercedes-Benz for my fault SL55?

My SL55 won't start when it's cold - it doesn't even recognise there's a key in the ignition. I called out a Mercedes specialist (used to work for Mercedes), who was very quick to diagnose the problem...

Orange peel paint on a new car.

I complained about orange peel paint finish on my new Honda Civic back in July 2011. After much delay, Honda say the finish is typical of what their factory turns out. At Honda's suggestion, I got an...

Uninsured driver smashed my wall

When I was on holiday a drunk, uninsured driver hit a bus and demolished my garden wall. I was initially unaware of the circumstances as, incredibly, the police failed to leave me any information for me...

Will I be offered a speed awareness course

I have just received an NIP which states that on 12/12 I was caught speeding at 35mph in a 30mph zone - surprisingly enough, just before it jumps up to 40mph on a rural country road. My question, however,...

When's my court appearance?

I was caught by police crossing red traffic light and without a licence. The incident happened 15 months ago. Police told me that I will get a summons from court. I didn't receive any summons 'til now....

I don't want my car written off, what can I do?

I was recently involved in a failure to stop accident in Bradford, where the other driver shot off after appearing to hit me deliberately. He pulled out into me with no lights on and due to my young daughter...

Without knowing it I traded in a clocked car!

I recently traded in a car to EVANS HALSHAW, where I spent £12.5k on a new BMW. That was around 4 weeks ago, however I had a phonecall today from one of the managers saying I must either trade the cars...

Buying a new Mercedes-Benz and a change in price

If there is a price increase for a car between actual deposit and delivery of the car, can the dealer add this increase to the final balance due on delivery?

BMW 530d gearbox problem

A friend bought a September 2008 BMW 530d M Sport automatic from BMW franchised dealer Bavarian Garages in Belfast in May this year. It has the optional sport automatic gearbox (including the shift paddles...