Most recently answered consumer rights questions
I bought an 'Approved' Skoda Citigo two weeks ago from a local main dealer. The car has 29,000 miles on it and is still within the manufacturer's warranty period. The first time I drove it any distance...
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...
I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....
I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the car as they were in a poor state. A few months...
I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge notice saying that I can appeal within 14 days,...
I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage to say this was happening, they said put it into...
I bought a 2013 MINI One convertible a year ago, and the gearbox has always been notchy. The last couple of months I have had trouble getting it into first gear, and the gears are getting stiffer all the...
After much thought, I picked out a 2009 Honda Jazz 1.4 manual with 62,000 miles on the clock for £4000 from a local dealer. I don't currently have a car so it's been difficult to locate a decent car for...
I purchased a car less than a month ago which is continually throwing faults. What do I do?
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