What do I do with a newly purchased faulty car?

I purchased a car less than a month ago which is continually throwing faults. What do I do?

Can I get a refund from the dealership who mis-sold me a damaged Renault Captur?

I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks of dirt on the centre of the windscreen. On Monday...

Just repaid the lease on our Skoda Octavia and it's now stopped working - can we get our money back?

My 2012 Skoda Octavia stopped working after 4 years of ownership from new. The dealer cannot work out the fault, we repaid the lease 5 days before the car stopped working. Any chance of getting money back...

What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage?

In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...

What are my legal rights against a dealer who sold me a car without a service history?

My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me...

The emissions fix has ruined my 2014 Volkswagen Tiguan - where do I turn?

I purchased a Volkswagen Tiguan 2.0 diesel from new in May 2014. In October 2016 Volkswagen did the emissions update. Immediately, I noticed these issues: loss of mpg, DPF regenerating once per week, acceleration...

Did you know of the recent waiver Mercedes-Benz asks customers to sign?

Just wanted to bring to your attention that a further development has occurred regarding the Mercedes-Benz crabbing/tyre skipping issue on GLC, C43, and E43 models. Our action group website was forwarded...

Is poor electric range on my new Volkswagen Passat GTE grounds for rejection?

My company car just came up for replacement. As I largely do short trips, I decided to ditch diesel and got a Volkswagen Passat GTE last week. My commute is just over 10 miles each way, so I had hoped...

My warranty does not cover my broken 2015 For Focus because the wrong oil was used - what do I do?

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

A 'no fault' accident has left me without enough insurance money to repair my car - what are my rights?

Having suffered a "No Fault" accident, I cannot get the other driver's insurance company to repair my car. I own a 2002/2003 Volkswagen Passat 2.0-litre petrol saloon from new, with 59,000 miles and have...