What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value?

I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow". I have followed up repeatedly and have just received a replacement book but the first entry is June 2015 and 15,384 miles. There was one other prior to my ownership. Does this constitute a "full service history" and, if not, what impact might this have on my resale prospects?

Asked on 17 February 2017 by LCF

Answered by Honest John
If the basis on which you bought the car was a "Full Service History" and the car was not serviced between December 2012 and June 2015, then that in itself is grounds to reject the car, even at this late stage.
Similar questions
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...
In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...
My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me...
Related models
Spacious and practical interior. Huge road presence. Good choice of engines including xDrive 30d. Available with seven seats. Very refined.