I was sold a rotting car - how do I report this?

I found a Hyundai i20 from a large dealer group. A video was arranged, a deposit made and arranged for it to be delivered to a local branch. They advised they would get the alloys refurbished as they were...

Falsified service history on my Mercedes A-Class

I bought a Mercedes A-Class in February 2020 and the car was one year old. I was told it was fully serviced before picking it up but it turns out it wasn't. This was identified following a recall appointment...

We've just discovered our car is a Cat N and we weren't told. What are our rights?

While selling our car, we discovered it was a Cat N by doing an HPI check. We bought it on 19/09/2019 and the check showed it was a Cat N write off on 19/04/2019. The seller didn't tell us and it was not...

I just found hidden damage on a friend's two-year-old car. Is the dealer liable after this long?

My friend asked me to look at the grill on his car the other day. It looked like it suffered damage and was covered up with plastic body treatment. On further inspection, I found the front bumper mounting...

I bought a Cat N car, which is actually a Cat S write off - what do I do?

I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...

I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value?

I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...

I paid £1000 deposit for a car that wasn't as described - how do I get my deposit back?

I paid £1000 deposit to a garage for a car I was interested in. After 48 hours, without viewing it or signing anything, I saw it had 3400 extra miles on the clock than was stated. I decided to cancel because...

My new car was wrongfully advertised as having DAB radio - can I claim compensation for mis-selling?

I have just bought a very nice Volkswagen Golf from a Volkswagen dealership, which cost £9750. When advertising the car, the first selling point was that it had a DAB radio (a £150 extra).Two days after...

If a car was registered to someone before me - can I reject the car and have my deposit back?

I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?

I bought a car that was possibly written off - where do I stand legally?

I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook and I was told by the finance company that the car...