We bought a van that wasn't as advertised - can we claim money back?

We brought a 2017 Ford Tourneo in October last year. The seller said it has full service history. We have been chasing the history since we brought it and finally received it last week. It is not a full...

Should I continue to have my car serviced by the dealer?

I have a 2015 Mercedes-Benz A-Class with 10,000 miles, which has been serviced at a Mercedes dealership. Would you recommend I continue dealership servicing? My service plan has expired, should I pay annually...

A garage lost our fully stamped service book, what difference does this make to the value of the car?

My son's 2012 Volkswagen Scirocco was recently serviced by our local autocentre, which lost the fully stamped service book. We are dealing with it through the head office. But we're wondering what difference...

Would you buy a £2000 car without a full service history?

My daughter is thinking of buying a 2007 Ford Fiesta 1.4 with 72,000 on the clock. It's a nice looking car at £1995 and comes with a full service, MoT and three months warranty. Although it's 13 years...

I bought a car that was advertised with a full service history, but the garage now cannot find the books in question. What do I do now?

I’ve just taken delivery of a 2012 Honda Civic, which was advertised as having a full service history. The ad online had a picture of the stamped book, but the garage now cannot find the books in question....

I want to buy an older car - would you recommend a 2007 Mazda MX-5 or a 1997 Honda CR-X?

I'm looking to purchase an older/classic car and looking for some advice. I'm looking at two currently: a 2007 Mazda MX-5 1.8 and a 1997 Honda CR-X 1.6. The Honda has done just over 53,000 miles, has a...

The cambelt broke in my car long before the recommended replacement - should the manufacturer offer a free fix?

I have a 2014 Skoda Octavia vRS TDI with 88,000 miles and a full service history. It isn't due another service for 8000 miles, but the cambelt has just snapped. I don't know what engine damage has been...

Are there any problems with buying a high mileage Vauxhall Vivaro?

I'm interested in a 2015 Vaxhaull Vivaro 1.6 with 120,000 miles on it. It has a full history and is being advertised by a leasing company. Are there any issues with this engine?

An engine replacement for my van has taken seven weeks to sort out - is that fair?

My 2014 Ford Transit is fully serviced, but blew a piston (or that's what we were told). The issue happened with six weeks warranty left, but I've been waiting nearly seven weeks for new engine. Ford refuse...

Ford refused to replace the DMF in our Ford Transit under warranty - why is this?

Our two year old Ford Transit Connect has just had to have a new dual mass fly wheel in it. Ford refused to change it under warranty because they said there were burn marks on the fly wheel, and it just...