Am I obliged to inform my own insurer of a claim that's going through the other party's insurance?

Am I obliged to inform my own insurance company of an car park bump, even though I was not in the car at the time and the lady responsible has admitted fault? She gave me all her insurance details.

I got caught doing 20mph in a 30mph zone - should I take the points or do the speeding course?

I just received a speeding enforcement notice doing 30mph in a 20mph zone. If i pay the £100 fine and take three points, will this effect my insurance premiums? Or would it pay to spend £100 to go to the...

My premium increased after a no fault claim - should the at fault insurer cover this cost?

Last December, my son's neighbour reversed into my car, which was parked across the road from him. My car was repaired by the neighbour's insurer after he admitted full responsibility, and I approached...

My insurer have increased my premium even though I didn't make a claim - can they do this?

I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...

Is it normal for insurers to consider Diamondbrite a modification?

I'm looking to get my brand new Hyundai i10 insured. But, because I used Diamondbrite, the insurers are saying they won't insure my car because the premium will go up (they say it has been modified, non-standard...

Daughter was involved in a no-fault accident - is a notification only or no-fault claim best?

Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who are processing it as a no-fault claim. However,...

My insurer just paid out a claim from a minor incident two years ago - can I argue that they should have fought it?

About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say that I reversed into a bus and fled the scene.They...

Charged £800 for changing address on insurance - is a refund likely?

My daughter recently notified her insurer, Hastings Direct, of her change of address for the remaining three months of her insurance policy. She then received a confirmation message from Hastings, followed...

My premium doubled after someone falsely claims I hit their car - what should I do?

Someone claims that I hit their car, but I was not in that area. My insurance company is not defending my argument, even though they have inspected my car and found it not to be damaged. My premium has...

Are insurance premiums higher for electric vehicles than diesel or petrol?

Are insurance premiums higher for electric vehicles than diesel or petrol?