I keep receiving cold calls after a car accident - can I report these companies for hassling us?

Last November, my wife was involved in an accident when a third party drove into the nearside of her MINI. My wife was driving and I was in the front passenger seat. There was significant damage to the...

I was injured in a recent accident - how do I find a specialist to help me pursue my claim?

How can I find a reputable approved specialist to help me claim against someone who damaged my car and caused a personal injury? My insurance company have been very passive even though the other driver's...

I had a hire car after an accident - why am I now being asked for information about it?

In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...

My new car is 14 insurance groups lower than the previous one - so why has my premium gone up?

My wife recently changed her car from a Land Rover Freelander, worth £2000 and insurance group 23, to a Renault Clio, worth £2000 and insurance group 9. When I changed the vehicle on our Admiral insurance...

A learner driver hit me and now his insurance are refusing to pay out - should I take legal action?

I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next lane. The third party produced an ID in the form...

Why has my insurance premium increased for a lower insurance group car?

I just replaced my 2009 MX-5 2.0 Roadster 175PS with a 2011 Ford Focus Estate 1.6 diesel 115PS, both valued at £7000. I'm 62 and retired. My insurance company want to raise my premium from £425 to £600....

A driver hit my car and has made up a false witness - how do I ensure I'm not held liable for the accident?

I was involved in a accident earlier this year where I was joining a roundabout. There was a car on the right hand side which was edging forward to join the roundabout and because I could see oncoming...

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

A cyclist without a light collided with my car - who's at fault?

I was going through a mini roundabout at about 10pm when a cyclist banged into my driver's side door. I stopped and got out to see what happened and saw a cyclist with no light. I asked if he was alright...

A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...