Thanks for recommending LV Insurance, I'm very pleased with their service.

Some time ago you recommended LV for car insurance and I switched over to them then. On receiving my first annual renewal premium recently, I was very pleased to note that there had been no increase on...

Thanks to CarGiant for good customer service following a problem with a car I bought from them.

I had an alignment problem with a car I bought from CarGiant, which I had fixed independently, then wrote to CarGiant. The response was: “Thank you for your email and sorry that you have had to report...

Thanks to Renault for their help with our Clio's ignition barrel fault.

My daughter has a 57-reg Clio Musique and the other day could not get the key out of ignition or start the car. Eventually, she got it started. The Renault main dealer cut a new key but that got stuck...

Thanks for recommending Sure-Sell to sell a car.

We live in Spain but have a holiday home near Brighton, where we had a small car we no longer required and wished to sell. Following recommendations of Sure-Sell from your column I contacted them. Everything...

I've been happily insured with Liverpool Victoria for nearly fifty years.

I first went to Liverpool Victoria via Frizzels in April 1966 and have been with them ever since. Back in the 1980s I had ‘any driver’ fully comp, when my second daughter was driving and the car was written...

Why do my satnav units keep sending me down bus lanes?

There has been lots of flack recently about satnav and I can add to it. Despite recent updates, I was misdirected and going around in circles many times last week in Loughborough by my TomTom. It has the...

Thanks to Robins & Day for eventually repairing our Peugeot 107's clutch.

I purchased a new Peugeot 107 in late September 2008 for my wife. It has always been serviced where it was purchased: Robins & Day in Morden London. It has completed 16,000 miles. Recently it developed...

Why can't our Freelander 2 achieve the claimed fuel economy figure of 45mpg?

I believe there is a culture of deceit within Land Rover. We purchased a new Freelander 2 TD4 manual from a Land Rover dealer in November 2010. The transaction was very badly handled. When we collected...

Thanks to Audi for great customer service when repairing my wife's 1.8T Cabriolet Sport's gearbox.

My wife drives an Audi 1.8T Cabriolet Sport which we have had from new since September 2004. The auto gearbox failed last week at 42,800 miles and because we have had full services from Audi they are...

Thanks to Town and City Parking for returning our penalty notice charge.

Four weeks ago my wife parked at Asda in Newton Abbot. She forgot to display her Blue Disabled Parking Badge, and when she returned after a couple of hours there was a Penalty Charge Notice asking for...