Ask Honest John

Most recently answered accident management questions
Although my experience of accident management companies is limited to using them via a corporate lease plan, I have to say that even then, I question their usefulness. A skip delivery lorry recently drove...
I had legal assistance cover on my insurance policy. After an accident my impression of their service is that they seem to be fixed on getting me into a hire car. I was wondering whether I would be better...
I think we are victims of a scam. My wife was involved in a car crash just over two months ago. Our insurers, Acromas (formerly Saga), arranged for the car to be picked up and repaired by a garage in Dronfield....
After your recommendations, my wife bought a Hyundai 1.4 Comfort just a year ago. It goes well. It's not as economical as the 1.2, of course, but we have had no problems. I have just received a letter...
In your recent Saturday columns there has been a number of references to the disturbing practices of accident management companies, resulting in high cost claims for car hire and medical expenses in accident...
My daughter’s car was stolen in July, 2009. It was smashed into a car causing a write-off of my daughter's car. The insurers did not pay up as she had lost her keys, and they said she didn’t keep car safe...
Yesterday I was involved in a very minor bump and I rang my insurers (Saga). They took all details and then suddenly handed me over to someone from "Claimfast". He said that he could arrange the repair...
I was involved in an accident. A car ran into the back of my stationary car at approx 40mph and the driver immediately accepted liability, as have her insurers (RSA). The next day I received two calls,...
Further to your response to CS of N19 regarding a collision with a police car, you may like to know that - certainly for Metropolitan Police vehicles - most (if not all) are fitted with a data recorder....
Back in December 2008 I was involved in a minor road accident. A white van reversed into my stationary car damaging the front. The driver admitted liability at the time and this was confirmed in writing...