In your recent Saturday columns there has been a number of references to the disturbing practices of accident management companies, resulting in high cost claims for car hire and medical expenses in accident insurance claims. How do they become involved in these incidents? Do they seek business direct with a possible victim, perhaps promising more rewards than a normal insurance claim would attract? Why don't the insurance companies dispute what appear to be such outlandish claims. What can one do if involved in an accident claim to avoid their depredations?

One can only hope that there will be an antidote somewhere, similar to the offer of a small sum to a clamping company for a minor breach of contract where an outrageous sum has been sought, as quoted in your column.