Someone hit my car with a shopping trolley - are they liable for the damage?

Someone let his shopping trolley run free, which hit my tailgate causing £500 worth of damage. A witness saw what happened and took note of his car reg as he drove off. I've asked the DVLA for his details...

How do rental car companies deal with the thousands of US tourists who drive on UK roads if insurance is so expensive?

How do rental car companies deal with the thousands of US tourists who drive on UK roads if insurance is so expensive?

Why is insuring US drivers on UK cars so expensive?

I've only found one company that will provide car insurance for our US friends, enabling them to drive my fully insured car in the UK. Why is this such a problem and why is it so expensive?

Does accident damage have to be repaired through an insurance claim to maintain a car's warranty?

My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...

Have I been involved in a credit hire scam?

I had a car accident in early June this year. I was led down the path of an accident management company and car hire. The management company have asked me to sign a Form of Authority so their solicitor...

My car is unusable because my insurer can't source a replacement window - do I have any recourse?

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...

My insurer have increased my premium even though I didn't make a claim - can they do this?

I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...

I got a French speeding fine - do I need to tell my insurer?

I've been fined 45 Euros for speeding in France. Do I need to tell my insurer? If so, will my insurance costs rise? Will the fact that I don't have any points, or UK driving convictions, influence the...

My insurance was voided due to accidental misrepresentation - can I fight this decision?

I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....