I can't get through to the DVLA to sort out my licence renewal. What should I try?

I’ve tried to renew my licence (over 70) online but DVLA can’t match my details to anyone on their database. I have an original paper licence and we have lived at our current address for 29 years. However,...

Which small van is the quietest on a motorway?

Which small van is the quietest on a motorway? Ideally something I can get secondhand for less than £4000. Thanks.

What's the best van for £1500?

A friend is setting up a small business: gardening, handyman and decorating. He has about £1500 to buy a small van and will appreciate your advice on the best options taking into account road tax and insurance...

Can I drive a SORN'd car to an MoT?

Can you drive a SORN vehicle on the road to an MoT test appointment?

Can I reject a vehicle that broke down while being delivered to me?

A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have been paid. I have yet to actually take delivery and...

Why does my car's steering feel heavy sometimes?

My Fiat 500's steering suddenly feels heavy when going in a straight line but feels normal when I turn the wheel. What's the issue?

Why does my air con make a grinding noise when I first turn it on?

I own a 2019 Suzuki Baleno. If the car has been sitting for a couple of days, the air con makes a grinding sound when it's first turned on. From then on, the air con just makes the usual click sound on...

How do I get rid of the cigarette smell from a car?

If I buy a used car from a smoker, how do I get rid of the smell?

I have glaucoma but can't get an eye test currently. Can I still drive when my licence expires?

I have sent my driving licence renewal form to the DVLA. It expires in August. I'm 73 and have glaucoma. My eye problem means I have to have a field test by opticians but they are not doing this at moment....

Will a used Fiat 500 be reliable?

I’m looking for a new car as my last one was written off in an accident that wasn’t my fault. I have a fairly low budget of £4000. My friend has offered to sell me her 2013 Fiat 500 with around 60,000...

Will keeping my keys in a tin protect my car from keyless theft?

My Toyota Landcruiser has keyless entry. You recently recommended Faraday bags to keep the fobs in to protect it from keyless theft. My keys won’t fit in mine, so I keep the keys in a tin at night. Will...

When does a timing belt need replaced?

When should you change a cam belt and water pump?

The wheels on my car feel like they're clunking. Is this characteristic of the model?

I bought a new facelifted Mercedes-Benz GLC 300d in August 2019. It feels like the wheels are skipping, which the Mercedes dealer recognised in March 2020. Due to Covid-19, the dealer wanted to revisit...

I have an out of warranty fault on a 2015 model. Should the manufacturer help sort them out?

I have a 2015 Peugot 2008 HDI that requires Adblue. It has only done 22,000 miles but it is showing two fault codes relating to the Adblue system which, from what I've seen online, is a common problem...

Car I bought should be registered a total loss. Am I owed a refund because I didn't know?

My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels, you could see the difference visually. We had it checked...

DVLA has my passport and I can't get it back. What can I do?

I sent my passport to DVLA but I need it for a holiday in August and haven't had it returned. I don't know what I can do.

What's the most comfortable, fuel-efficient SUV?

I'm looking for an SUV that's easy to get into, comfortable to drive for hours at a time and has good fuel economy. Long journeys would be on motorways/dual carriageways. I'm looking at Nissan Qashqai...

Should I change my MINI Clubman for a Volkswagen Polo?

I have a 2016 MINI Cooper S Clubman and I'm thinking of changing it. Any suggestions? I don’t want to end up regretting changing. I'm thinking of a Volkswagen Polo or Golf as they have good visibility...

What's the best convertible?

What 4 seat, hard-top convertible should I buy?

Do I have to add extras onto a car when buying or can I add them later?

If I buy a used car from a main dealer, can I still have their optional extras fitted at a later date by them, or would I have to have them fitted when first buying before picking the car up? Thanks.

Do any small cars offer 4-wheel-drive?

Could you please recommend a small car that is both automatic and all wheel drive, with a high seat and driving assistance systems? It would be for use in a mountainous area with occasional snow on the...

Should I get a Toyota Yaris or a Volkswagen Polo?

Which of these two cars you think would be best for me: Volkswagen Polo or Toyota Yaris. I'm a 70 year old who needs a car that is safe, reliable and comfortable. My late husband always bought our cars...

How far can I drive with the fuel light on?

How would I know how many miles I can drive when the fuel light is on before I actually run out of petrol?

Why isn't my air con working properly?

Does my air con unit need gas and, if so, where does it go? It doesn't seem to be very good at the moment.

What's the best car tracking device?

Which is the best car tracking device to fit?

Can I retrofit Bluetooth into my car?

I have a 2014 Vauxhall Vivaro van and would like to know if I can upgrade the infotainment/radio to incorporate a hands free Bluetooth system.

Key fobs to the cars in our street all stopped working at once. Is someone trying to steal a vehicle?

Recently, my daughter couldn't get into her car with the key fob a number of times. She had the car checked by a garage and no problem existed at the time, no battery was changed but the problem went away....

What's the best tow car?

Which is better for towing, a Land Rover Discovery Sport or Kia Sorento?

Is dealer paint protection worth the money?

I'm buying a new car. The dealer has added paint protection at a large cost. I consider it a cheeky upsell. I don't wash or wax the car as regularly as I should. Are these products worth buying? Would...

How is water leaking into my car under the seat?

Why is there water under the rear seat of my Peugeot 206?

What electric cars offer a high seating position?

Which EVs have a high driving position?

How will service stations cope when the majority of cars on the road are electric?

How do you think motorway services will cope when, let's say, 50 per cent of cars on the road are electric? Will they ever have enough charge points for everyone?

Should I refurb or replace my kerbed alloy wheels?

I damaged two of my 2015 Fiat 500 alloy wheels on a kerb and each has a small chip on the rim. Refurbishing two wheels costs £160 - £220 and I will not be sure that they are safe. Fiat wheels are £700...

Will my hybrid get the new, green number plate?

Will a 2017 Kia Niro petrol hybrid have the new green number plate?

Is a used BMW i3 a good idea?

I've been considering a used EV as a second car for some time and always thought that would be a BMW i3 as I love the design. I'm now in the process of searching for a range-extender version - around 2017/18...

Which estate cars offer the best fuel economy?

What’s the most economical diesel, estate?

Which cheap cars offer the least amount of tech?

I don't want and don't want to pay for all the tech in a car. I'm fine with no radio, no electric windows, no air con etc. I know that there are other folk like me, so what cars are there that do not have...

I want to buy a car to use as a taxi, what's the best option?

I'm looking to purchase a Mitsubishi Outlander PHEV with 120,000 mileage to use as an Uber vehicle. Please advise if it's a good option. It's that or a Nissan X-Trail diesel. Thanks.

What are our rights after buying an unroadworthy car in a private sale?

My son bought a BMW 1 Series this week from a private seller for £2500. He has had it five days and only driven it 25 miles. Yesterday, it failed to start. It would turn over but not fire up. When we got...

Which premium SUV do you recommend?

I have had a succession of very nice estate cars over the years, but I have been persuaded by my wife that I should now be looking at an SUV. I accept that in my mid 60s, the extra height would make life...

How reliable is an old Porsche likely to be?

I’m thinking of buying a 2005 Porsche Cayenne with 90,000 miles on the clock. I’ll do barely 1500 miles per year in it. How mechanically reliable is it likely to be?

Does remapping affect a car's warranty?

Will a remap affect the warranty on my BMW X1?

Dealers seem to be very unhelpful about ordering a new car, what's going on?

I want to order a new Skoda Kodiaq. You'd think that Skoda dealers would be biting my hand off post-lockdown, but no. They don't know what models they can order and they don't know what delivery date they...

Why do newer Estates sacrifice practicality for design?

Why are car manufacturers making estates that slope down at the rear? Surely they must understand that anyone needing an estate is less interested in something which looks a bit 'sporty' and needs a practical...

What should I look out for when buying a used electric vehicle?

I can't afford a new electric vehicle, but would like to buy used. What should I look for that is different to buying a traditional combustion engine vehicle, please? Secondly, with reduced maintenance...

Which vans have the most cab space and driver legroom?

I need to buy, rent or lease my first panel van. I'm 6'4" tall and nearly as wide. Which medium-sized, tall roof vans have the most cab space and driver legroom?

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

How do I clear bulkhead drainage vents?

You've said that cars struggle with water leaks because the bulkhead drainage vents get blocked, but how do I find the vents to prevent this happening? The manual does not say.

My used car warranty doesn't cover lack of smartphone connectivity. Is this fair?

The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm told by a Porsche main dealer that it probably just...

My car's service history shows the first brake discs didn't last long. Why would they need changed so early on?

I'm about to buy a 2013 Volkswagen Golf Estate. I've looked through the service history and saw that the first owner changed the brake discs after 11,000 miles and haven't been changed since. The car is...