New brake discs needed on my VW Tiguan after 10,000 miles, is this normal?

The pads and brake discs on my new December 2020 Volkswagen Tiguan required replacement after only 10,000 miles due to serious corrosion. This has not been an issue with previous VWs, including Tiguans,...

Will a hybrid car that's been sat around for months have battery issues in the future?

I'm on the lookout for a car and saw a good 2-year old (April 2019) Lexus RX L with 2500 miles on it. Surprisingly, it had done 2300 miles in the first 6 months and almost nothing since then in the last...

When can private car sales resume under lockdown?

You recommend waiting until the lockdown is over before trying to sell a car privately. At what stage during the Government road map out of lockdown for England do you think private selling may become...

Are vehicle repairs still allowed in Tier 5 lockdown?

Will bodywork shops remain open under Tier 5 rules? My car is due to go for repair but I don't want it to be taken away just to sit in a yard for weeks untouched.

Do insurers know about the DVLA's 11-month licence extension?

I learned recently that driving licenses expiring this year have been extended by 11 months. Are the authorities and insurance companies aware of this? When I renew my car insurance in December for January...

My licence expires soon. Will it be automatically renewed due to Covid?

I will be 70 on October 8th and will need to renew my licence. I have been told that the licence renewal time has been extended because of Covid (as was the case with MOTs ). Is this correct?

Dealers don't seem bothered about selling us a car. Should we wait?

We're looking to change our car, and fancy either a Jaguar XF Sportbrake or Mercedes-Benz C-Class. The experience with the Mercedes dealership has been poor, they don't seem interested in selling a car...

The DVLA has had my V5C for two months. How do I get it back?

I bought a used car on 8 June. As required, the selling dealer sent off the old V5C to the DVLA (I've double-checked with him and he assures me this was done) and he gave me the new keeper slip. Two months...

Is there room for negotiation when buying a used car from a dealer?

My wife's lease car comes to an end next month. As a fan of MINI, having leased for the last decade or so, she would like to stick with the brand. I've seen 2012 diesel Countryman with 75,000 miles, one...

The DVLA is keeping people's passports and documents. Please help.

The DVLA has kept my biometric residence permit (BRP) with them since 25 May! I am an ER doctor and I need my BRP urgently for my Visa application or else I will lose my job! I have sent them repeated...