The wheels on my car feel like they're clunking. Is this characteristic of the model?

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The wheels on my car feel like they're clunking. Is this characteristic of the model?

I bought a new facelifted Mercedes-Benz GLC 300d in August 2019. It feels like the wheels are skipping, which the Mercedes dealer recognised in March 2020. Due to Covid-19, the dealer wanted to revisit the issue again in June 2020 and has said - after testing the car - that there’s nothing wrong with it, saying it’s a characteristic of the car. Is there anything I can do?
Thanks.

Asked on 26 June 2020 by Graham

Answered by Andrew Brady

Crabbing is a known issue on the GLC: www.honestjohn.co.uk/carbycar/mercedes-benz/glc-cl.../

Ask for a set off all-season tyres. They're meant to fix the issue and Mercedes-Benz has provided them free of charge in the past.

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