How do I know whether my garage did an oil change or not on my Volkswagen Touran?

I had my Volkswagen diesel Touran serviced yesterday. When I got home, I checked the service book and found that they had ticked the 'Oil change: No' box. However, the invoice included charges for oil...

Should I replace the brake discs on my Volkswagen Tiguan?

My 2008 Volkswagen Tiguan with 39,500 on the clock had a service and MoT in July at the Volkswagen dealership from which it was bought. The report said that it needs four new brake discs at a cost of £500...

Can you recommend an automatic 4wd vehicle with decent load space?

I have been very satisfied with my Subaru Outback 2.5 automatic. It's an excellent car, but slightly too big for my driving now. I am not keen on the XV car as its finish is a bit ‘tinny’ and seats uncomfortable....

What could be causing a fuel gauge fault in my Volkswagen Polo?

I would be grateful for your comments regarding the "niggles" I'm having with my 2011 Volkswagen Polo 1.4 Match. On one occasion in July I turned on my ignition only to realise that the display that can...

Dashboard trim melting

A section of the dashboard trim on my Volkswagen Tiguan has melted/disfigured as a result of an air freshener making direct contact with it. When I informed Volkswagen they claimed this is not covered...

How can I improve the ride quality on my Golf Estate?

I have just bought a new Volkswagen Golf Estate 1.4GT with standard 17-inch wheels. I ordered the GT over the SE as I thought it had the ACT engine - it doesn't and I’m still waiting for an explanation...

Volkswagen Passat auto - gearbox problems

I am having some problems with the gearbox in my 2003 Volkswagen Passat automatic. It drives fine most of the time, but jolts when I stop and change into neutral and back to drive or reverse. After that...

Which car should we pick to replace our Motability Volkswagen Golf?

My wife qualifies for a car under the Motability Scheme and her last two cars have been Volkswagen Golfs, presently a 1.4 TSI which has just about all the bells and whistles you could wish for. She now...

Should I buy the current KIA Sorento or wait for the new model?

I have a 2008 KIA Sorento XS with 47,000 on the clock. I am looking to change, but have found that KIA cannot provide me with a new KX2 demonstrator to test drive. I am also somewhat wary of buying a Sorento...

What could be causing a transmission fault on my 2005 Volkswagen Touareg?

I have a 2005 Volkswagen Touareg 2.5TDI with 30,000 miles, which has developed a transmission fault. Moving slowly up a gradient, the transmission seems to wind up with a loud clicking from near-side rear....