Car delivered with suspension transit blocks still in place

My car was supplied with the front suspension transit blocks still in place. At the second service, they were spotted and removed. Up to that point, was the car safe and legal?

What's the best all-weather tyres for Volkswagen Touareg?

What are the best all weather tyres for a 2007 Volkswagen Touareg with tyre size 255/55R18 109V? Also, potholes are by the thousand around here on the secondary roads and my council refuses to meet any...

Drop in fuel consumption

My mother has owned a 2010 Volkswagen Golf Plus 1.6 TDI from new and has been very pleased with the car. However, a few weeks ago, she noticed a sudden drop in fuel efficiency (the car was doing around...

Which small reliable cars offer a good safety rating?

What other used models the same size as a Yaris, with a good safety rating are worth looking at? Or are they much of a muchness at this size car? We certainly don't want larger than Yaris size.

How do I know whether my garage did an oil change or not on my Volkswagen Touran?

I had my Volkswagen diesel Touran serviced yesterday. When I got home, I checked the service book and found that they had ticked the 'Oil change: No' box. However, the invoice included charges for oil...

Should I replace the brake discs on my Volkswagen Tiguan?

My 2008 Volkswagen Tiguan with 39,500 on the clock had a service and MoT in July at the Volkswagen dealership from which it was bought. The report said that it needs four new brake discs at a cost of £500...

Can you recommend an automatic 4wd vehicle with decent load space?

I have been very satisfied with my Subaru Outback 2.5 automatic. It's an excellent car, but slightly too big for my driving now. I am not keen on the XV car as its finish is a bit ‘tinny’ and seats uncomfortable....

What could be causing a fuel gauge fault in my Volkswagen Polo?

I would be grateful for your comments regarding the "niggles" I'm having with my 2011 Volkswagen Polo 1.4 Match. On one occasion in July I turned on my ignition only to realise that the display that can...

Dashboard trim melting

A section of the dashboard trim on my Volkswagen Tiguan has melted/disfigured as a result of an air freshener making direct contact with it. When I informed Volkswagen they claimed this is not covered...

How can I improve the ride quality on my Golf Estate?

I have just bought a new Volkswagen Golf Estate 1.4GT with standard 17-inch wheels. I ordered the GT over the SE as I thought it had the ACT engine - it doesn't and I’m still waiting for an explanation...