Why is No Claims Bonus only valid on one vehicle at a time?

We've built up a NCB of over nine years with the same insurer on one car. Recently we acquired a second car and insured it with the same insurer, who in its advertising promises to link the policies and...

A recovery company tipped my Land Rover onto its side - is it fair that they now want to write it off?

A recovery company tipped my Land Rover onto its side during recovery even though they had been advised to wait for the police to close the road. This mistake caused £10,000 worth of damage. Their insurance...

Do insurers class dash cams as a modification that you have to declare?

Is a dash camera classed as a modification for insurance purposes?

My insurer have handed my claim to an accident management company - should I be wary?

My insurance company, Hastings Direct, have referred me through to Auxillis for repair work and hire car following an accident. The other driver went into the back of me, but he is disputing liability...

Is it reasonable for an insurer to request 15 years NCB history, rather than the usual nine years?

I accepted a quote for car insurance in January 2018, after completing Lancaster Insurance’s online questionnaire, which included a question about the number of no claims bonus years that I had. However,...

Will aftermarket fitment of a towbar affect my insurance?

Does the aftermarket fitment of a towbar affect the insurance rating?

My son became a taxi driver but hasn't told his insurer - will he face issues because of this?

My son became a taxi driver in April last year. He has failed to advise his insurer and still has "mature student" as his occupation with them. He has just changed to a more powerful vehicle and expects...

Can my insurer increase my premium for no reason, without explanation?

I recently purchased a Nissan X-Trail. Before taking the train to pick up the car, I went online to take up the quote that I had received from Halifax insurance the previous day. I retrieved the quote...

I sometimes drive my own car for work purposes - should I insure it for business use or commuting?

I work most days in one office, which I commute to by bicycle or public transport. However, sometimes I go to see clients, usually at their home. If I travel to see them in my car (it’s not a company car),...

My insurer raised my premium by 130 per cent - can they do this if I never made a claim?

Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...