Why do used car salesmen try to sell so many unwanted add-ons?

I recently decided to update my car and, having seen a suitable car on the forecourt of our local Ford dealer, I arranged a test drive. This was fine and I indicated I wished to buy the car. Then the hassle...

I'd like to recommend Airbagman for excellent customer service.

The airbag light came on in my Subaru Forester about one month ago and stayed on. I contacted Airbagman because of Honestjohn's recommendation in Saturday Motoring. They called me back within two days....

Great service from Tustain Motors.

My Vauxhall Vectra’s power steering pump broke down and we were towed to Tustain Motors in Berwick-upon-Tweed by an RAC contractor. Unfortunately, they were unable to obtain a replacement pump before we...

Thanks to Volkswagen for repairing a faulty ABS sensor in my Volkswagen Touran.

I purchased a Volkswagen Touran new from Dane Motor Company in Chester just under six years ago. The warranty has, of course, long since expired. Dane has serviced the vehicle for me. Recently the ESP...

Honda fixed my faulty gearbox for free.

I have a 2003 Honda Jazz. When it was seven years old, I had reason to call at the service department of Brayley Honda, Hemel Hempstead, where the service manager drove my car about 10 yards and informed...

Was it necessary to test drive my car during a routine tyre inspection?

My local Porsche dealer rang me to offer a free tyre inspection on my seven-year-old 997. They collected and delivered the car for what is an approximate 12-mile round trip. No mileage was noted at collection...

Some hidden costs associated with hire vans.

I had to hire a van from a well-known rental company. The assistant asked me for both parts of my driving licence and, because I did not have the paper counterpart with me, had to make a call to DVLA,...

Can I recommend Shipham Volvo for helping with my 1995 850 T5?

I had to write because I thought you ought to know that Shipham Volvo are better than excellent. Proof: I took my lovely old 1995 850 T5 to them a few years back thinking it needed a change. The car was...

Why couldn't Nissan provide a replacement tyre for my X-Trail?

Having been unable to drive my 2011 Nissan X-Trail for some months and the 12 month service being due, Marshalls of Bury St Edmunds collected and returned my car duly serviced and, although it had only...

Thanks for endorsing Event Tyres, which I used to supply tyres for my motorhome.

I recently needed to replace all four tyres on my motorhome, so I researched the web and found what looked like a good price on the Event Tyres site. As they had received an Honest John award, I felt confident...