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Most recently answered dealers questions
After considerable to-ing and fro-ing this morning the dealer has now admitted that my new Mondeo was mis-ordered by them. They now fully accept the blame. I have 3 options: re-order the car, which will...
I bought a 48k mile 2002 FIAT Punto from a second-hand dealer two weeks ago for £2,200. I also bought 3-month warranty. After one week I needed to put engine coolant in. I checked the oil and it was fine....
I have owned a Jaguar XKR from new in 2004. It has been driven approximately 14,000 miles and recently (at Gatwick Jaguar) I was charged £850.00 for its 60,000-mile service. Jaguar knocked off around £100.00...
I have a question about servicing and warranties. My 18-month-old car has a three-year warranty, of which the final year is a dealer rather than manufacturer warranty. If I take the car to an independent...
I recently purchased a Ford Ranger pick-up truck from a dealer for £7k + VAT. It is a 2006 model with 44,000 miles on the clock and I am pleased with the condition, etc. However, the bill of sale states...
I note that one of your correspondents recently described his/her Honda Jazz as “a heap of unreliable junk”. Can I add my name to the list of dissatisfied owners? My 1.4 Jazz, first registered in May 2005,...
I was interested in your response to a reader suffering a Turbo trouble with a Nissan X-Trail. The turbo and intercooler on my 2005 X-Trail were replaced by our local main dealer in December 2007 at 42,000...
Who can I trust to change the oil in my car? One place I called didn't want to know the make or model of car, as if they keep every filter for every car on the shelf. Another candidly told me they'd suspended...
I bought 2 year old a Nissan Micra from Nissan last April. It had just had its M2 service. Within a month or so I took it back as the brake warning light kept coming on. The head of service said it’s just...
I would like to share my recent experience if Alfa Romeo. I had a three-and-a-half year old Alfa 147 1.9 MJET 16V diesel that had done 53,000 miles and was 6-months outside the standard warranty. On a...
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