Why is Volkswagen burying its head over the ATE Teves module fault, and is my 2008 Golf likely to suffer failure?

Earlier this year you ran a reply about the numerous failures of the ATE Teves Mk 60 ABS/ESP module. As I own a 2008 Volkswagen Golf Plus I was quite concerned that I could suffer one of the failures you...

Why must I contribute to the repair of a faulty ABS pump on my Volkswagen Touran?

We have a Touran just four years old - mileage 28,296. The car was bought by us new from a Volkswagen dealer and has been serviced by that dealer as necessary. Last week the ESP light came on so we took...

Big thanks to my local Toyota dealership for helping to repair my 2005 Toyota Avensis's leaky injectors.

As my first car I own a high mileage 2005 Toyota Avensis 2.0 D4D, which is perfect for taking me up and down the motorways. Over the last few weeks, the car gradually lost power below 3,000rpm, culminating...

How long should BMW take to fix an engine management fault on my 320?

I recently booked my car for a service and the engine management light was on. It is a 320 petrol coupe and the three-year warranty expires at the end of this month. They did the oil service and corrected...

Why is my dealer taking so long to repair my Nissan X-Trail's turbocharger?

I bought a May 2004 X-Trail 2.2 Sport DCI (136) back in 2005 from a fleet company with 16,000 on the clock. In 2006, just out of warranty, the fuel pump "split" and after a week of vague communication...

My car's suspension was repaired on one side following an accident - should both sides have been repaired?

I was involved in an accident, not my fault, and the side of my car was damaged by a motorbike sliding along the ground. The insurer authorised the replacement of just one strut and one shock absorber....

Did a local garage cause a fault on my Citroen C5 and what can I do about it?

I took my Citroen C5 into a local independent garage for a new head gasket. The garage said it would take the best part of a week and quoted approx. £500. At the end of the week they phoned to say that...

Can you help me prepare for a court case regarding my purchase of a faulty Ford Focus?

I am about to go to Small Claims Court on the 21 September and I am terrified. I feel there is a claim to be heard. It started last August when I purchased a Ford Focus diesel 1.8-litre from a local garage....

My 2007 Ford Mondeo has an air conditioning fault that was apparent when I bought it. What can I do?

I purchased a Ford Direct Mondeo 1.8 TDCI on 9 March 2009 (with 12,800 miles). During April, when the weather got warmer, I ascertained the air conditioning was not working. On 29 April I arranged for...

Is Citroen likely to contribute to repairing our C1's exhaust?

Our Citroen C1 was three years old at the end of May so it's outside warranty. Prior to this I gathered that some C1s/107s/Aygos had suffered loose exhaust baffles and were being remedied by dealers. ...