How can I avoid a claims management company dealing with my accident?

A month ago I had a very slight accident. I backed out of a parking bay and into a car that had stopped behind me (my fault, no doubt about it). We examined the damage to the other vehicle (which was seven...

Which other manufacturers offer an accident management service like Hyundai?

I have a Hyundai that I am considering changing. I like the Hyundai facility of reporting an accident to them who will then deal with my insurers. Which other manufacturers provide this service?

Should I let AA Claims Fast handle my accident repair?

Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...

Automobile "Black Box" devices - please recommend a "Best Buy"

I am fortunate in having only been involved in two RTAs in 54 years of driving, both of which were caused by other drivers, one who turned right without signalling and was prosecuted and the other failed...

Running up rental costs whilst waiting for a part for my Freelander 2 - should I be driving the loan car?

My Freelander 2 was shunted in mid-September. The other car was a write-off but there was hardly any visible damage to mine. However, the absorbent cones behind the bumper and the bumper itself have had...

Courtesy car. Am I entitled?

I am insured with Diamond and on the 27th December, whilst out driving in a car park a woman came out of a junction, didn't stop and went right into the side of my car. She blamed me and said it was my...

Insurance - a happy ending, and a question

During a recent visit to Belgium, I hired a car for a day and managed to put a small dent in the rear door. As the damage excess was £1200 I had to pay the cost of £420. I had insured the excess with a...

The Axemen cometh

I recently saw your advice to a Honda Jazz owner saying contact Honda Happiness Accident Assistance rather than his insurer in the event of an accident. On the same basis, in the event of an accident in...

Can I trust Fiat's 'Call Fiat First' accident management scheme?

As a fellow owner of a Fiat 500 you may have received a copy of the "Call Fiat First" booklet from your Fiat dealer. This asks you to call 0844 209 2583 number in case of accident or theft of the car....

Replacing my E200 Mercedes-Benz with a newer diesel version.

I am considering replacing my W124 Mercedes-Benz E200 estate with a newer post facelift W211 E-Class estate. I was wondering if you think an older car with lower mileage or a newer car with higher mileage...