My second hand Audi has accident history

I bought a 2011 Audi A7 Quattro from a main dealership in Yorkshire for £34,000 in August 2012. However, in May this year the paint was peeling off in the area under the grille and, on inspection at my...

Call Mazda First - a front for credit hire business?

I own a Mazda, and my local dealer has given me a leaflet on “Call Mazda First", asking me to contact them in the event of an accident, before calling my insurance. Is this service just a front to get...

Why did my insurer try to get me to take up an accident management plan?

A few weeks ago I was hit from behind whilst stationary at a junction. The impact was low speed, and the damage to my car (a 2011 BMW 5 Series) was light (a scratched/scuffed bumper). We exchanged details...

Should I accept SEAT's Ensurance offer?

We own a SEAT Altea. SEAT has emailed to offer 3 years free 'Ensurance', to work alongside our car insurance. Is this SEAT's way of working round the Claims Management companies, and do you have a view...

Will I be liable for the costs of my upgraded hire car following an accident?

Someone drove into the back of my 2010 Hyundai i20 - not my fault. Hyundai Accident Aftercare (HAAC) has arranged a hire car through Gemini Vehicle Solutions, a 2012/62 Ford Focus 6-speed diesel from Enterprise....

Should I call Suzuki before my insurers in the event of an accident?

Having just bought a newish Suzuki I am advised in the case of an accident to call Suzuki before my insurers. Is this a good idea or will my insurance be upset?

How can I avoid a claims management company dealing with my accident?

A month ago I had a very slight accident. I backed out of a parking bay and into a car that had stopped behind me (my fault, no doubt about it). We examined the damage to the other vehicle (which was seven...

Which other manufacturers offer an accident management service like Hyundai?

I have a Hyundai that I am considering changing. I like the Hyundai facility of reporting an accident to them who will then deal with my insurers. Which other manufacturers provide this service?

Should I let AA Claims Fast handle my accident repair?

Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...

Automobile "Black Box" devices - please recommend a "Best Buy"

I am fortunate in having only been involved in two RTAs in 54 years of driving, both of which were caused by other drivers, one who turned right without signalling and was prosecuted and the other failed...