Why was Volkswagen reluctant to repair an ESP system fault on my Jetta?

I purchased a Volkswagen Jetta from Car Giant, White City for £9,639 in March 2008. It had had one owner (Avis) and a very low mileage. Car Giant gave it a clean bill of health. I subsequently had it checked...

How can I report a speed hump which is plainly capable of damaging cars?

I have found a disintegrating rubber speed cushion on a road local to me, which has been partially 'bodged up' by the County Council using some asphalt. There are two securing studs that have been left...

Is £2,800 a reasonable price for repairing my father's Rover 75's automatic gearbox?

My 88-year-old father was towing his caravan when the automatic gearbox of his 10-year-old Rover 75 2.0-litre turbodiesel failed. His Rover agent in Grantham has quoted him £2,800, which seems very high...

Why do you say that modern cars have a design life of seven years?

Could you please expand on your statement that "modern cars have a design life of about seven years ". This will be of concern to many of your readers.

Is the known Volkswagen Teves/ESP fault down to the whole unit or just a sensor?

My wife has a 2005 Volkswagen Golf 2.0FSI GT with 51,000 on the clock. The light in the ESP switch, and the dashboard steering wheel and ABS signs, have all come on together, intermittently, over the last...

Should I ask for the third party to cover a diminution in value to my Audi A5 due to accident repair?

A neighbour has pranged (wing, lights and bumper) my new A5. The repair is underway and I hope it will be looking good soon. However when I trade this car in, probably in two years, I expect it to be worth...

Will Volkswagen repair a Teves ESP fault on my 2005 Golf Plus?

I would like some assistance with how to approach Volkswagen as my 5-year-old Golf Plus (2005 with 44,000 miles) has now become the latest in a long line of failures of the Teves Mk 60 ESP. I noticed that...

We've just bought a Hyundai i30 - should I trust the Hyundai First accident management service?

After your recommendations, my wife bought a Hyundai 1.4 Comfort just a year ago. It goes well. It's not as economical as the 1.2, of course, but we have had no problems. I have just received a letter...

Thanks for your help with the Volkswagen Jetta ABS/ESP fault - repairs are now being carried out at a large discount.

Thank you for your advice re the Volkswagen Jetta ABS/ESP Unit. Armed with your reply to the query, I confronted Volkswagen Customer Care. The outcome was that the charge was reduced from £1,228.98 to...

Thanks for suggesting that I should get an independent repair quote following an accident.

Thanks to your advice, after a recent crash, I have had a quote from an independent garage which was quite a lot cheaper than the quote from the insurer's recommended repairers, and the insurance company...