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Thanks for your help with the Volkswagen Jetta ABS/ESP fault - repairs are now being carried out at a large discount.

Thank you for your advice re the Volkswagen Jetta ABS/ESP Unit. Armed with your reply to the query, I confronted Volkswagen Customer Care. The outcome was that the charge was reduced from £1,228.98 to £371.76, the “goodwill gesture” being shared by Volkswagen and my local Volkswagen dealer.

Asked on 8 November 2010 by GR, via email

Answered by Honest John
Congratulations. Well done. But what is now happening is that VAG has retracted and is repairing these units instead of replacing them.
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