Why won't our dealer repair the faulty gearbox in my daughter's 2009 Ford Focus?

My daughter has had a 2009 1.6 Zetec Ford Focus for about 16 months, purchased from a Ford dealer with about 3,500 miles recorded when acquired. Soon after she took possession, she complained that the...

We've had to fix faults on my daughter's MINI Cooper - should the dealer who sold it to us reimburse us?

My daughter has just bought a secondhand car and has had two or three failures that she only discovered soon after buying the car. The car is an 8-year old MINI Cooper. The vendor is refusing to reimburse...

Dual mass flywheel

My car is currently in pieces and has been diagnosed with a failed DMF and a damaged clutch as a result of this failure. Repair has been priced at £1,030. I have only had the car 8 weeks. It was purchased...

Blame game

Recently had new timing chain fitted to my 2001 Corsa, as recommended to me by diagnostic expert. Had car back and on 10th day it overheated as I attempted to join a motorway. Mechanic now blames me for...

Cool off...

Engine management light came on recently and I've been quoted £475 for a new cooling fan motor by the main dealer. Is this excessive, bearing in mind they can do it tomorrow and I have a long journey...

choosing own repairer

A couple of days ago I had an accident. I hit another car from behind. Seems like this will be my fault but: Question 1: The vehicle i drove in to had tinted back lights. So I didn't know what the driver...

Replace or repair?

I bought a SEAT Altea XL 1.9 diesel Stylance new, at a good price, four years ago from Perry's of Aylesbury. It has been serviced by Perry's throughout. It suits our needs, is enjoyable to drive and...

Do you know what is causing a gear selection problem in our Nissan Micra automatic?

My partner is the second owner of an excellent condition 1996 Nissan Micra 1.3 GX Auto that has a gear selection problem, The selector has to be used with force and often it requires several attempts before...

Garage repairs not up to standard

I recently took my car into a recommended garage to have a look at my 2003 Mondeo 2.0 TDCi because it was puffing out smoke on acceleration and cutting out, as well as making a bad knocking noise. Before...

Replacement injectors in 2.0 VW Passat

In the past 12 months all four of the injectors in my VW Passat's 2.0 170PS PD engine have failed and been replaced by a Volkswagen main dealer. Is it possible to find out if the new parts are any better...