Can I trust Fiat's 'Call Fiat First' accident management scheme?

As a fellow owner of a Fiat 500 you may have received a copy of the "Call Fiat First" booklet from your Fiat dealer. This asks you to call 0844 209 2583 number in case of accident or theft of the car....

Why won't this Mercedes-Benz dealer repair my friend's B Class after the clutch failed?

I have an elderly friend who bought a brand new B-Class Mercedes-Benz in May. In September, after only some 3000 miles, the clutch failed and the fire service was called on the advice of the police, as...

Warranty repair time: is five weeks (and counting) reasonable?

The driver's side of my 61-plate Nissan Navara Tekna Double Cab windscreen started misting up after five minutes driving - and there is an unusual odour in the cab. I took it to Nissan Wirral, who have...

Car repaired by main dealer 18 months ago - and now the same fault has reappeared

During a service in July 2008, the main dealer noticed oil in the expansion tank and the oil cooler had to be replaced and engine flushed (£800 of which I contributed 33%) They did'nt do the job correctly...

Where can we have our Toyota Corolla Verso's dash repaired?

My daughter has had 120,000 trouble-free miles from a Toyota Corolla Verso purchased in 2003. However, the dash display has failed and at the annual service our local independent garage concluded the radio...

Can I recommend my local independent garage?

I wanted to write to highlight an excellent local garage in Leeds: Alderson Autos. A while ago I had an accident. When my car was returned to me it appeared to have turbo failure. The local franchised...

Is it realistic for the dash cluster to fail on my 7-year-old Honda Accord?

I was driving my Honda Accord when the dashboard lights went out briefly. This occurred again on the same journey only they were off for a little longer. I contacted my local Honda Garage at Stratford...

Unrealistic cost for unexpected MX5 repair

I have a five-year old MX-5, with less than 17,000 miles on the clock, and it is in 'perfect' condition, with full Mazda service history, and one careful lady owner. At the recent MoT, it was reported...

Why does Volkswagen sell cars with known faults, like the DMF in my Eos Sport?

I now know why Volkswagen Group is the world’s most profitable car company: it makes cars with cheap components that fail after 32,000 miles and then sells replacement parts at high prices for its dealers...

ABS failure - and why I'm hoping it won't also be an MoT failure

My Jaguar XK8 has a disable ABS button. The manual says it is okay to drive without ABS. In particular if ABS fails. As this warning appears even if ABS is turned off, the EU MoT rule that a warning will...