A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

My car was damaged and the other party paid all repair costs - so why is there a claim on my policy?

A car reversed into my car while I was behind it. The other party paid all costs but I have a no fault claim against my name. I was not involved, so can this be removed from my policy?

My insurer won't remove a no fault claim from their system - what can I do?

I had two misfuel incidents in 2015 and 2017. On the first I asked advice from L&V on the viability of making a claim. The response was: do not claim as the renewal premium will increase. I paid £200 each...

My partner's car was hit by a HGV two years ago - why is our claim taking so long to process?

My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...

Why has my premium increased after a no-fault claim?

I recently had to insure a new car and was told that due to my having filed a claim in the previous 12 months my insurance premium would be £80-100 higher than if I had not made a claim. I understand that...