A delivery moped hit my son's car - should the company that employ the rider pay for the damage?

My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...

My daughter hit a car at 5mph and the driver is claiming whiplash - can we do anything about this?

My 22-year-old daughter was second in line at a local roundabout in rush hour traffic. The Mercedes-Benz GLA in front went, but then slammed on his brakes as he saw a car coming from the right on the roundabout....

I have the reg of a vehicle that damaged my car - what can I do if the police won't help?

In December, while my car was parked on the street, someone hit the front bumper and the paint came off. I reported this matter to the police and two witnesses told me they saw the accident. They gave...

A dealer sold me a car that was damaged in an accident - is this legal?

I purchased a used 2014 Audi A5 from a main Audi dealer eight months ago. The car has been leaking water into the boot where the electrics are, so I took the car back to the Audi dealer. They concluded...

My car was recently damaged and the other driver's insurer have offered to repair it - should I take them up on the offer?

I wonder if you could advise on an insurance claim situation. Our Audi Q3 was damaged in a car park, whilst I was in the shop. When I returned to my car a gentleman approached and apologise that he had...

We had a minor bump on a garage forecourt - and now the police are involved?

My wife recently bumped into a parked car on a garage forecourt. She got out, looked at the car, found no damage and so drove off. Now we find an insurance claim has been lodged and have also received...

My car was written off at no fault of my own - can I claim any future premium increase from the other insurer?

A driver recently pulled out from behind a parked car and hit my 2004 Audi A8 quattro. I've been offered £3400 as an uneconomical repair. My insurance is with Elephant UK and theirs is with Diamond, which...

A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

My son's car was hit and the insurer wants to write it off - can he insist on it being repaired?

While stationary, the door of my son's 15 yr old Vauxhall Zafira was hit by another driver trying to manoeuvre. The insurance want to write it off, but it's a reliable car and he has a young family who...

An accident left my car damaged but the other driver won't return my calls - now what?

I had a crash over Christmas, luckily I wasn't at fault. He hit me from behind at a roundabout, causing minor damage to my bumper. We exchanged details and agreed not to claim via insurance, but that he'll...