My new car was wrongfully advertised as having DAB radio - can I claim compensation for mis-selling?

I have just bought a very nice Volkswagen Golf from a Volkswagen dealership, which cost £9750. When advertising the car, the first selling point was that it had a DAB radio (a £150 extra).Two days after...

A garage did £2400 of unnecessary work to my car - can I claim this money back?

My 2004 Toyota Previa suffered loss of power in the snow. The AA got it to work enough to drive it to my dealer. Even though the AA driver told them about the fuel filter, the dealer ignored that and diagnosed...

I recently hit a pothole and my car now rattles - do you know what could be wrong?

Driving down a country lane I hit a deep pothole that was covered by a puddle. I was probably going around 25-30mph. My front wheel on the passenger's side is now rattling/squeaking. It’s not constant,...

My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me?

My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was cut out and the car was generally thrashed. Talking...

I paid the deposit for a car and the dealer then cancelled the sale - do I have any legal redress?

I viewed a car advertised online by a sole trader. We agreed on the advertised price, I paid a 10 per cent deposit and then agreed to collect the car today. This morning I recieved a text saying the price...

My BMW 3 Series suffered a wrecked engine at 45,000 miles - do I have any redress against BMW or the supplying garage?

My nearly seven year old BMW 3 Series has suffered oil pump failure and a wrecked engine at 45,000 miles. Do I have any redress against BMW UK or the supplying garage (non-franchise), which I purchased...

My 2012 MINI Cooper has developed a timing chain issue - should MINI rectify this?

I purchased my MINI Cooper Convertible in 2012 and was delighted with it – it's my dream car. Last week, I heard a rattle when starting the engine and upon taking it to a garage, have discovered that the...

I was sold a car with a false service history - where do I legally stand?

I recently bought a car. It was stated on service book that the timing belt had been changed and the service book was stamped, but I've now found out it wasn't. I've had it changed as a precaution due...

My car is unusable because my insurer can't source a replacement window - do I have any recourse?

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...