Recouping losses after an accident

One week before a non-fault accident I spent £700 on a service which included 4x new brake discs and 4x new brake pads. Diamond insurance has written off my car (they did not confirm whether this is...

Faulty door light after accident

Our car was recently "rear ended" sitting at a roundabount. The car went in for repair and as soon as we got it back we noticed the door open waring light and interior light would come on whenever we reversed...

Van won't drive after minor accident

I had an accident in my Vivaro 58 reg - only wing damage. The air-bag went off, it was replaced and repaired but now won't start. Fuel is getting to the fuel-rail, but not at high pressure. There's no...

Daughter had an accident

My daughter, who has been driving for about 4 months, has had an accident. She has ran into the back of another vehicle. The police were involved and she had made every attempt to stop, however the car...

Credit to Churchill and Chilly Willys for a good experience.

Following a rear-end shunt over 18 months ago (not my fault), my insurance company covered a major repair. The work was good, but a couple of problems related to the incident surfaced this summer, which...

Personal injury claim - is this a common scam?

I had a minor low speed bump with another car at about 1mph. The female driver was fine about it and we exchanged details. A few days later I received another call from my insurers to say that she had...

Insurance payout isn't enough to compensate me fully for my car - is this fair?

I own a 2003 Suzuki Liana which has been written off by my insurance company after it was hit from behind. The garage they sent the car to said the repairs would be approximately £2700. The other motorist...

What would you suggest is a reasonable payout for our written-off Clio?

Last Thursday morning my daughter crashed her 2007 Clio 1.2 Sport with 33,000 miles showing. The insurers, Quote Me Happy, arranged for the car to be collected and taken to a depot. We are given to understand...

Please advise your readers that not all accident claims are spurious or fraudulent.

I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure your readers that all good firms do actively...

Did my Audi A3's ESP cause my accident?

Our 2006 Audi A3 Automatic has been written off in an accident, which we feel has to be due to a fault in the Electronic Stability Control (ESP) in the car. A car with new tyres, travelling at approximately...