My Citroen Picasso's crankshaft system was fitted incorrectly - what can I do?

I got my Citroen Picasso serviced in January 2009 at a Hyundai dealer, and was told by their technicians that it needed a new crankshaft pulley and tensioner. I told them to go ahead with the work and...

I've bought an Audi A4 which was wrongly described and has faults - where do I stand?

I recently bought an Audi A4 Avant 1.8SE from a dealer. It was registered in 2002 so I assumed (incorrectly) that it was a B6 model and priced it accordingly. it was priced at £3795. It had completed 71,000...

A dealer cracked my windscreen whilst MOTing my car - should they replace the screen?

I took my car to a garage I've been using for many years for a standard MOT. On the whole, I'm happy with the service they provide and have not had any complaints. Today, I went to collect my car and paid...

Can I reject my problematic BMW 320 even though it's on finance?

I bought my BMW convertible 320 CI on a 56 plate a few months ago. There was a noise coming from the car within the first month and the windows seemed to have a mind of their own. The garage where the...

My car needs a new clutch but the warranty doesn't cover it. What can I do?

i bought a car in April 2010 and last week either the clutch or slave/master cylinder has gone. The car has three months' original Peugeot warranty left, and then the dealer's warranty starts. Both are...

How should I approach Volkswagen about an ESP light fault in my Jetta?

The ESP light has come on in my 2007 Volkswagen Jetta. How should I approach Volkswagen with this problem? I have 26,000 miles on the clock and my three-year warranty ran out in May. From your website...

Is the dealer liable for a cam belt failure eight months after purchase?

On the 23 October 2009 I purchased for my daughter a used car with 67,000 miles on the clock for £2200, but she did not use it until disposing of her existing car in January 2010. In May 2010, with only...

My son-in-law bought a Vauxhall Astra which has developed a fault. What are his rights?

My son-in-law has purchased, two months ago, a 2005 Vauxhall Astra CDTI (1.7-litre turbo diesel). The car is a saloon hatchback with only 31,000 miles on the clock. My son-in-law uses the car daily, but...

My Audi A4 has been recalled for a potential plenum chamber fault, but it's already broken down. What are my rights?

I received a recall letter last Wednesday for a potential problem with my Audi A4's plenum chamber. Ironically my car broke down on Saturday and, according to the AA, it was caused by water corrosion in...

Should I pay £650 for a new air conditioning switch that failed whilst the car was in the garage?

My car went into a local garage for a replacement radiator. When I collected the car the air conditioning wasn't working and the next day a coolant warning light came on. I took the car back to the garage...