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How should I approach Volkswagen about an ESP light fault in my Jetta?

The ESP light has come on in my 2007 Volkswagen Jetta. How should I approach Volkswagen with this problem? I have 26,000 miles on the clock and my three-year warranty ran out in May. From your website it would seem to be a common problem.

Asked on 16 August 2010 by brat673

Answered by Honest John
First, email: volkswagencustomerservices@volkwagen.co.uk. If they won't help or want to charge more than £500 for a complete new ABS/ESP module, go to www.ecutesting.com/vw_golf_touran_abs_pump_module....l and have the existing module repaired and modified for about £300. This seems to be the repair approved by BMW.
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