I have a fault with the ESP and ABS lights coming on intermittently in my Golf, and the car starts to jerk and brake on its own accord when the ESP light starts flashing at very low speeds. I think I have the dreaded ABS pump failure and need your help with a letter confirming it to be a common fault in Volkswagens and how it should be repaired at no cost due to the Sale of Goods Act.

I am very concerned by this as I do not have £1500 lying around to repair the problem. I’ve read in forums that Volkswagen has honoured some repairs 100 per cent whereas others have had to fork out a lot more towards the repair, which I think is totally wrong, unethical and something that cannot be wriggled out of. Its a safety-related manufacturing fault with the part so the liability should be on VW to rectify the problem, especially considering the service history age and mileage of the vehicle.