Was my accident caused by a transmission fault?

I have a 2011 Skoda Fabia Elegance 1.2TSI 105 7-speed DSG automatic, which is an excellent short journey runabout but it takes its time moving off from cold or within the warming-up period, and also an...

What compensation can I expect while my screen is fixed?

I recently bought a BMW 5 Series brand new. After a couple weeks I noticed the windscreen was cracked on the inside and BMW agreed it had been installed wrong. They let me drive it until it smashed two...

Should my 1999 Mercedes-Benz be suffering from such extreme rust?

I have a 1999 Mercedes-Benz E320 CDI estate with 142,000 miles which is suffering from severe penetrated rust in the rear floorpan. I was put in touch with Mercedes-Benz Customer Relations who asked if...

Why is my Nissan Qashqai's satnav out of date?

Should I expect the satellite navigation system in my 2012 Nissan Qashqai to be up to date for European roads? I was disappointed to find, on a recent trip near Evian, France, that there was one part of...

What is the ABS fault on my 2007 Skoda Octavia?

My 2007 Skoda Octavia diesel, which has covered under 40,000 miles, recently developed a fault involving the steering, speedometer and ABS. The car was taken to a Skoda garage and the ECU had a replacement...

My BMW X3 was supplied with the wrong tyres - is the dealer liable?

I recently bought a 2007 BMW X3 M Sport from a BMW dealer. The car was sold to me with non-BMW approved tyres fitted, although they were of correct size and profile. There were knocks and clunks when pulling...

Can I return my used Mercedes-Benz after having various problems?

I recently purchased a 5000 mile 2009 Mercedes-Benz SLK. After a couple of weeks whilst washing the car I noticed that the paintwork, mainly on the bonnet, had started to flake off. I got in touch with...

Does this car salesman sound suspicious?

I have been looking at a 2004 Skoda Octavia Superb 1.9-litre diesel automatic. It has 90,000 miles on the clock. The original owner appears to have been a Skoda executive, since when there have been two...

Why is my Mercedes-Benz B-Class' faulty air conditioning condenser so expensive to replace?

I have been told by my local Mercedes-Benz garage that the air-conditioning unit in my 2010 B-Class doesn't work because the condenser was damaged by a stone thrown up from the road. The original repair...

I bought a suspicious used Audi through the Audi Approved scheme - who is liable?

In January I bought a used Audi which I sourced through the Audi website, as it claimed that all vehicles have a service history check and will have a clean, completely transparent record. I have no complaints...