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Why is my Mercedes-Benz B-Class' faulty air conditioning condenser so expensive to replace?
I have been told by my local Mercedes-Benz garage that the air-conditioning unit in my 2010 B-Class doesn't work because the condenser was damaged by a stone thrown up from the road. The original repair quote was in excess of £1000 but the most recent offer is £800. Why is this not considered a design fault, repaired free of charge and investigated by engineers? And why such an astronomical cost?
Asked on 29 September 2012 by DB, West Wickham
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Air conditioning condensers are vulnerable in a lot of cars. Car makers aren’t interested in making them less vulnerable because they make money out of supplying replacements. But a condenser is a mass-produced component which won't differ much from a Ford to a Ferrari. A specialist should be able to do this job for about £400. Try someone here: www.honestjohn.co.uk/faq/air-conditioning/
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