Can an insurer refuse to pay out following an accident because of an MoT advisory on brakes?

The insurance company of a friend refuses to pay out. She went into the back of another car on the motorway because she was not paying attention and admits fault due to her carelessness. As she had not...

My car slid on ice on private property that wasn't gritted and damaged a gate - should I have to pay for the damage?

I was leaving a business park on Friday morning when my car slid on black ice and hit the entrance gate. My car is damaged and the owner of the business park wants me to pay for damage to the gate. The...

A neighbour reversed into my car and is blaming me - what do I do to stop the claim being 50/50 fault?

I have recently been involved in an incident where I reversed out of my relatives' driveway and was stationary on the roadside. A neighbour then reversed out of a parking bay and reversed into my door....

A motorcyclist hit me and claimed personal injury - do I have to claim fault even though he admitted liability?

In April 2016, I was hit by a motorcyclist. He maintained his liability throughout and I had my car repaired via an Accident Management company. I was notified that the damage claim was settled in January...

I bumped into a car and the driver is now inflating the claim - what do you advise?

I bumped the towbar of the car in front of me (both vehicles are Volkswagen Passat Estates). The damage to my car was a cracked number plate and a small dent in the plastic plate behind the number plate...

My friend, a named driver on my car, had an accident while driving abroad - why does my insurer now say he's not covered?

I added my friend to my policy when we were going on holiday to Italy together. Unfortunately, he had an accident in the car and now my insurer says he wasn't covered and that the named drivers are only...

Why is my premium so high for a 10 year old, low value car?

I've noted that to insure my car, which is 10 years old and is worth about £1000, costs the same as insuring a similar size car and engine that costs £12,000. In the event of a write off, I will get back...

My premium increased after a no-fault claim - can I recoup that from the at-fault party?

A couple of days, after my insurance renewed, I noticed the insurer hadn't included a no-fault claim on the history of the second named driver on the policy. My wife and I both have policies with the same...

Can I claim for an increase to my insurance premium, as well as for direct damage?

I saw you mention to someone else that it may be possible to claim for future increases in premiums due to another driver's error. Its been my intention to keep all potentially insurable events a secret...

A drunk valet driver crashed my car - how do I claim if he won't report it to his own insurer?

My car was involved in an accident last week. It was being driven by a valet parking driver (driving towards Gatwick to meet us at the airport). My car has been written off and two other cars have been...