Bad diagnostics from BMW dealer - can I demand a refund?

I own a 2006 BMW X3 2.0d Sport, which at 53,000 miles has suddenly lost all power. At the time it lost power, the car was towing a car and caravan. I took the car to a BMW main service centre and ask...

Dashboard trim melting

A section of the dashboard trim on my Volkswagen Tiguan has melted/disfigured as a result of an air freshener making direct contact with it. When I informed Volkswagen they claimed this is not covered...

Broken handbrake after recent repairs - should the garage pay?

My Mazda MX-5 apparently requires a complete handbrake lever assembly after being delivered to my local main dealer on a tow truck due to an oil leak. There was nothing wrong with the handbrake when it...

Stolen car recovered - do I have to take it back?

I had my 2003 BMW 5 Series stolen three months ago and the police have just informed me that it has been recovered. They also informed me that the car has been involved in some offences in the UK. Can...

What's the law on in-car cameras?

Can you tell me where I can legally place an in-car camera? I want to fit one to my dashboard, but don’t know the rules on such things.

Supermarket parking rules - are you sure?

I've just read an answer you gave regarding paring in a supermarket car park I can't believe the answer you have given. It's not any sort of offence to park on private land; it' only a rule set by the...

Buying a used car - how can I check for accident history?

I am looking at buying a used SEAT from a main dealer. I have negotiated a good deal, but the seller is some distance from where I live. The car comes with warranty and 30 day return policy, but I am worried...

Cracked cylinder head after 48k miles - MINI/BMW won't contribute to repairs

My Mini had only done 48,000 miles when it developed a cracked cylinder head. BMW/Mini wanted £1200 to do an initial diagnosis and considerable charges would have been incurred on top of that if I would...

Parking ticket for taking up two spaces - can I appeal?

I have received a parking ticket from my local supermarket. The ticket states that I was taking up two spaces by being over the lines into another bay. When I queried it and they told me why it had been...

MINI power steering pump failure - Should the dealer pay?

The power steering pump (PSP) has failed on my wife's 2004 MINI. I understand that this is a common problem and my local dealer has refused to offer any goodwill payment as the work was carried out by...