Mercedes-Benz GLC steering issues - is this common?

I have a 2016 Mercedes-Benz GLC on lease. When the steering is on full lock the car starts to crab and makes an awful noise. Mercedes says this is a characteristic of the car and that to solve the problem...

Rejecting a new car - am I entitled to a replacement?

I purchased a new car from a dealership within the last 28 days. There was faults on the car and I have therefore rejected the vehicle and requested a replacement. The dealership is amenable to a full...

Can I return a brand new car under the Consumer Rights Act 2015?

I am writing on behalf of a friend. He took delivery of a brand new Peugeot just six days ago. Nothing wrong with the car, he simply doesn't like it. Does he have any rights to return it?

Can I reject my Mercedes-Benz GLC over its steering judder?

I recently purchased a new Mercedes-Benz GLC Coupe AMG Line; however, I have noticed a judder when turning or reversing the car on full steering lock. The dealer says they have had four GLCs in this week...

Nissan Micra gearbox problems

I own a Nissan Micra with a manual gearbox. I have had the car from new (five months) and had no problems until recently. Indeed, when the weather became colder in October, I noticed the downshift from...

Can we reject our Honda HR-V over a driveshaft problem?

Our new Honda HR-V is only six weeks old and has been into the garage three times since we got it. We noticed a vibration and the dealer says the problem is down to the driveshaft not being balanced properly....

New car is missing optional extras - should I let the dealer retrofit?

I recently ordered a new SEAT Mii from local dealer, selecting various optional extras including the Convenience Pack. Inconveniently, this was not fitted by the factory and the dealer is crying "misbuild"...

Can I reject my car over its leaky sun roof?

I bought a SEAT Alhambra new two years ago. The car is still within its manufacturer's warranty. Five months ago I noticed water dripping from the passenger sun visor, with water accumulating in the integral...

Can I reject my faulty new car after 2 weeks?

We bought a brand new 66-plate Tiguan from our local Volkswagen dealership two weeks ago. We have now got three problems with the car which showed up at the same time. We are booked for them to have a...

New car has broken down - what reccorse do we have?

Three months ago my daughter bought a second hand car. The garage assured us that it would be serviced before collection, but three months later, having now passed her test and having covered less than...