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New car has faults - where do I stand?
I have just bought 2011 Kia Cee'd from a non Kia dealership with a full MOT with no advisories. I bought the car 2 weeks ago. I contacted the garage for what sounds like a duff wheel bearing and they have told me to take it into there garage that they use, the one that also done the new MOT. Meanwhile I've had the car looked at by someone else. All the brake pads are below 2mm, the rear disc is scored and lipped. The rear tyres are just on the legal limit. All this despite being told the car has had a full health inspection prior to sale. The garage gave me 3 months warranty but the small print states that should any repairs need doing under the warranty then I have to pay £55 an hour labour charges! This doesn't sound right, where do I stand and what are my rights!
Asked on 10 August 2016 by Mick
Answered by
Honest John
You can simply reject the car as "not of satisfactory quality" under the Consumer Rights Act 2015 and get a full refund: www.honestjohn.co.uk/faq/consumer-rights/
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